Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE MAKING YOUR DECISION TO PURCHASE.

1. GENERAL CONDITIONS

www.proteinworld.com (“Website”) is intended only for those consumers wishing to order products from www.proteinworld (“Products”). The terms and conditions under which the Products relate to are sold by a company registered in England & Wales under company number  8232948 with registered offices at Protein World Ltd, Unit 470, Southbank House Black Prince Road, Lambeth, London, United Kingdom, SE1 7SJ, Company VAT No. GB 154732215.  The terms and conditions for proteinworld.com Products offered for sale on this Website are set out below.

 By placing an order on the Website you accept and agree to be bound by these terms and conditions. Protein World reserves the right to change these terms and conditions at any time without prior notice. Such change however, will not affect orders placed before posting of any revised terms and conditions on this Website.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We reserve the right to suspend the Site at any time for operational, regulatory, legal or other reasons. We may terminate your use of the Site with immediate effect if you breach any of these Terms.

2. TERMS OF USE

2.1. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

2.2. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
By submitting any comments or material to us (‘Material’) you agree that we may, at any time, copy, modify, distribute or create a derivative work from the Material in any manner that we shall determine. We are, and shall be, under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. You will indemnify us if any third party takes action against us in relation to the Material.

2.3. THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant, and will not have any liability or responsibility for, any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

2.4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

3. PLACING AN ORDER

3.1. To place an Order you must be 18 years of age or over, be accessible by telephone and have a valid email address.

3.2. You may place an order by filling in the order form on the Website after logging into, or creating, your personal account and clicking on the appropriate submission button – proteinworld.com will not accept orders placed in any way other than those listed above.

3.3. When you place your order, proteinworld.com will issue you with a Web Order Number. proteinworld.com will do this via the Website

3.4. By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. proteinworld.com may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled after order submission.

3.5. If proteinworld.com accepts your order, we will notify you of our acceptance by issuing an order confirmation. proteinworld.com will send your order confirmation to you by e-mail. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order, we will attempt to contact you by email or telephone or post.

3.6. Please note that the on-screen display of the colours, designs, products may differ from the actual appearance or size of products offered on the Website.

3.7. There is no guarantee that the product will provide the desired result

4. SUPPLY OF YOUR PRODUCTS

Subject to these terms and conditions, proteinworld.com will supply to you the Products indicated on your order confirmation.

5. PRICES

5.1. All prices are in US$. Prices shall be those prices published on this Website at the time you submit your order. The prices published on the Website are inclusive of VAT where applicable, but may be exclusive of shipping costs, which are for your account. These costs will be calculated separately as applicable and specified on the order form and added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products including shipping.

5.2. If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy.

5.3. Delivery costs, where applicable, are payable by you as indicated on your order confirmation.

6. PAYING FOR YOUR PRODUCTS

6.1. You may pay for your Products by the methods of payment as may be displayed at the Website checkout.

6.2. You must pay in the currency as indicated on your invoice.

6.3. If you are paying by credit or debit card, then you must supply your credit or debit card details when you place your Order. proteinworld.com will not supply the Products to you, nor perform the services until your credit or debit card issuer has authorised the use of your card for payment of the Products and/or services ordered. If proteinworld.com does not receive such authorisation we shall inform you accordingly. proteinworld.com reserves the right to verify the identity of the credit or debit card holder by requesting appropriate documentation.

7. Discount Codes

7.1. We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

7.2. The conditions of use relating to any discount code will be specified at the time of issued. However, these T&Cs relate to all Protein World promotions, competitions and discount codes (unless otherwise stated).

- Only one promotion code can be used per order.
- Bundles are excluded from all discount or promotional codes as this already retails at a discounted price.
- The free shipping offer is not available on an order where a promotional code has been used.
- A promotion code can’t be used after an order has been placed.

8. DELIVERY OF YOUR PRODUCTS

8.1. proteinworld.com will deliver the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address. Any delivery or shipment dates given by proteinworld.com are best estimates only and proteinworld.com shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event that any of the Products ordered are out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail or post, but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by proteinworld.com.  If the product is not recieved within this time frame, we must be notified within 30 days in order to action a refund or process a new order.

8.2. Title to and risk of loss in your Products will pass to you on delivery of the Products

8.3. Upon delivery of the Products to the carrier proteinworld.com will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the order form or by post.

9. EXCHANGES, RETURNS & REFUNDS

9.1. You may return the Product to proteinworld.com or cancel the entitlement to services and obtain a refund of the price of the returned Product provided that you contact us within seven (7) working days from the day after the goods are delivered.

Although you will have to pay the cost of returns, the refund will include the full value of the product.

If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must, at proteinworld.com’s request, be returned with the product purchased. proteinworld.com reserves the right to raise an invoice in respect of any free or discounted bundle product not returned

9.2. If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement or repair in accordance with paragraph 8 below, please email delivery@proteinworld.com on hello@proteinworld.com.

9.3. If you have received the ordered Product(s) and have simply changed your mind about purchasing it, you may return the Product(s) or entitlement to Service to us for a refund provided:
You inform proteinworld.com within seven (7) working days from the day after the goods are delivered; and
You have proof of purchase (i.e. order number / identification)
Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure

9.4. Steps to Follow to Claim a Refund:
(i) Cancellation can be exercised in writing or any other durable medium, either by emailing us at delivery@proteinworld.com or by writing to Protein World, Customer Service, Kingfisher House, Restmor Way, Hackbridge, Surrey, SM6 7AH, UK.
(ii) The customer is responsible for the cost of the return postage
(iii) Before returning any Product(s) it is helpful if you check that you have:
Used appropriate packaging;
Clearly displayed the returns address;
Sealed the packaging securely.
(iv) Following the above steps will help ensure the Product(s) arrive at the correct destination and in good condition within a timely fashion.

10. WARRANTY

10.1. proteinworld.com- branded Product Warranty
proteinworld.com warrants the Products as stated on the Website. Specific warranties may apply to certain Products (such as customised Products) as specified on the Website. Should the Product supplied by proteinworld.com not comply with the applicable warranty we shall, at its option and expense, unless provided otherwise in the applicable warranty, repair or replace the Product or refund the purchase price upon return of the Product. Except as expressly set out in these terms and conditions, to the fullest extent permitted by law, proteinworld.com hereby disclaims any and all warranties, whether express or implied. The limited warranty set out above will not affect or prejudice your statutory rights.

10.2. Non proteinworld.com -branded/Third-party Products
For non proteinworld.com branded Products, all warranty claims, where relevant, are to be made in accordance with the terms and conditions of any standard manufacturer’s warranty which may be included with the Products purchased. In relation to any existing manufacturer’s warranty, any warranty claims should first be made either directly to the manufacturer or to proteinworld.com by EMAIL.

10.3. IF YOU ARE A CONSUMER, THE WARRANTIES REFERRED TO ABOVE ARE IN ADDITION TO, AND DO NOT AFFECT, YOUR STATUTORY RIGHTS.

11. LIABILITY

11.1. These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products (and performance of telephone support and warranty services) and the performance of any Services.

11.2. Save as set out at paragraph 9.3 below, there are no warranties, conditions or other terms that are binding on Proteinworld.com regarding the supply of Products except as expressly stated in the contract.

11.3. Any warranty, condition or other term arising out of or in connection with the supply of Products and/or the provision of Services which might otherwise be implied into or incorporated in the contract by statute, common law, laws applicable in the country where you purchased the Products or Services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, proteinworld.com will not be responsible for ensuring that the Products are suitable for your purposes

11.4. Nothing in the contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.

11.5. SUBJECT TO CLAUSE 9.4 PROTEINWORLD.COM WILL NOT BE LIABLE UNDER THE CONTRACT FOR ANY LOSS OF INCOME, LOSS OF PROFITS, LOSS OF CONTRACTS, LOSS OF DATA OR FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND HOWSOEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE.PROTEINWORLD.COM MAXIMUM AGGREGATE LIABILITY UNDER THE CONTRACT WHETHER IN TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL IN NO CIRCUMSTANCES EXCEED THE AMOUNT PAYABLE BY YOU TO PROTEINWORLD.COM IN RESPECT OF THE PRODUCT(S) AND/OR SERVICES IN QUESTION.

11.6. This does not affect your statutory rights as a consumer, nor your right to return the Products as per clause 7.

12. DATA PROTECTION

12.1. Your transaction records are accessible to you if you are a registered customer by entering your Web Order Number(s) so that you may check the status of your order(s) and check the order content.

12.2. By placing your order, you agreed and understand that Protein World will process and use the data collected from your order form for processing your order. These data will be treated in conformance with the proteinworld.com Privacy Policy. If you wish to have access to information we hold concerning you, or if you want to make any changes, or if you do not want to receive information from Protein World, please follow the update procedure set forth in the Privacy Policy.

13. CIRCUMSTANCES BEYOND REASONABLE CONTROL

proteinworld.com will make every effort to perform its obligations under the contract. However, it cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

14. DISAGREEMENTS GOVERNING LAW & JURISDICTION

proteinworld.com will try to solve any disagreements quickly and efficiently. If you are not happy with the way it deals with any disagreement and you want to take court proceedings, you must do so within the courts of England & Wales. The applicability of the United Nations Convention on Contracts for International Sale of Goods is hereby explicitly excluded.

15. 4 WEEK SUMMER BODY CHALLENGE T&C's

GENERAL TERMS

1. All entrants must be over the age of 18. This competition is open to all persons residing in countries that Protein World deliver to.

1.1 Where holiday prizes include a place for a travelling companion, all persons must also be over the age of 18.

1.2 To be eligible to win the competition, participants must:

(i) purchase a 4 week Slender Plan between 11th June 2018 (11/06/18) and 9th July 2018 (09/07/2018);

(ii) Join the Protein World Facebook Community Group and actively engage with other members within the group;

(iii) Start the 4 Week Summer Body Challenge on one of two dates: 2nd July 2018 (16/04/2018) or 9th July 2018 (09/07/2018)

(iv) Complete personal details and submit a before photograph and weight taken within two (2) days of either start date: (start 1) 2nd July 2018 (02/07/2018) or (start 2) 9th July 2018 (09/07/18) and after photograph and weight taken within two (2) days of 29th July 2018 (29/07/2018 - start 1) or 5th August 2018 (05/08/2018 – start 2).

1.3 Before and After images must clearly display the entrant in the same position. The background must be plain and white, otherwise images will not be accepted. Clothes must be tightly fitted to clearly display body shape.

1.4 It will be our sole decision as to whether any eligibility requirement has or has not been met and we may require evidence or confirmation from entrants before awarding prizes. We reserve the right to disqualify any entry which does not comply with these General Terms.

1.5 We reserve the right to update, change or amend terms of the competition at any time.

PRIZES

2.1 We reserve in all cases the right to replace the stated prizes with prizes that we consider to be of broadly equivalent value. We offer no cash alternative for non-cash prizes and prize winners must accept prizes in the form offered.

2.2 All prizewinners will be notified that they have won a prize within seven days of the closing date of the competition via at least one (1) of the following methods:

(a) social media direct message (b) in writing (including by email) (c) announcement via Protein World Facebook Community group

2.3 Physical prizes will be despatched to the winner via DPD mail service, unless otherwise stated. We will not be liable for any prizes which are lost, delayed or damaged in the post for reasons beyond our control.

2.4 No additional, further or other costs or expenses are included in any prize unless stated. For example, the costs of transport to and from a venue are not included and any accommodation prize includes basic room charge only.

2.5 Third party suppliers of prizes may also often stipulate their own terms, conditions or restrictions and all prize winners agree to be bound by these.

HOLIDAY PRIZES

Where holiday prizes include a place for a travelling companion (i.e. a holiday for the prizewinner plus guest) then these General Terms also apply to those persons.

Karma Group - “4 Week Summer Body Challenge” Holiday Prize Terms & Conditions Directly Related to the Prize

3.1 There are two holiday prizes to be won.

3.2 The winner must be aged 18 or over to claim the prize.

The 1st main holiday prize for 2 people consists of:

3.2i 7 x nights’ accommodation at Karma Kandara Beach Resort in Bali for 2 people sharing a luxury pool villa, on a room only basis.

3.2ii Return economy class flights from a UK airport (that serves the destination) only.

3.2iii A spa package in the Karma Kandara Spa

3.2iv The 2nd main holiday for 2 people consists of:

3.2v T5 x nights’ accommodation at Karma Bavaria in Germany for 2 people sharing a twin bed or equivalent, on a room only basis.

3.3 Return economy class flights from a UK airport (that serves the destination) only.

3.3i The prize excludes spending money, transfers to and from the airport in the UK or destination country, and any additional meals, drinks, gratuities and incidental expenses incurred whilst on holiday other than those stated as included. The prize does not include, travel expenses, travel insurance, travel visas or any other items or expense not specifically stated within the prize description. All such costs/expenses will be the responsibility of the winner and their travel companion(s).

3.3ii Prize accommodation dates are subject to availability. Blackout periods apply.

3.3iv Blackout Periods for Karma Kandara Include: 1 Jul-31 Aug 2018 / 23-31 Dec 2018 / 1-10 Jan 2019 / 2-9 Feb 2019 / 18-21 Apr 2019 / 1 Jul-31 Aug 2019.

3.4 Blackout Periods for Karma Bavaria Include: 20 Jul- 2 Sep 2018 / 18 Dec 2018 - 2 Jan 2019.

3.4i The Promoter reserves the right to propose alternative dates or to relocate guests in another resort in case of overbooking.

3.4ii The prize must be booked by 31 October 2018 and completed by 31 October 2019.

3.5 All other travel related costs, including but not limited to, domestic flight connections between regional airports and the main UK departure airport, travel to/from the airport in the UK or at the selected destination, upgraded flight seats, luggage (where not included in the standard airfare), seat reservations and on-board catering and refreshment (where not included in the standard airport) are the sole responsibility of the winner and their guest and payable at the time of holiday booking.

3.6 All flight bookings will be made by Karma Group. Karma Group will provide route and carrier details of applicable flights.

3.7 Special requests from the winner, such as specific routes or carriers, that incur additional costs over and above the cost of two economy class return flights will be clearly quoted in writing for the winner’s approval prior to the holiday being booked. Such costs will be at the winner’s own expense.

3.8 Preferred airline carriers cannot be guaranteed as all flights are subject to availability.

3.9 Standard allowances for carry-on and hold baggage that is included in standard fare for the applicable flight are included in the prize. Excess luggage charges are the responsibility of the winner and their travel companion.

3.10 Airline seats are subject to availability. Alternative dates will be offered if initial choices for travel dates are not available.

3.11 Airline seats are subject to availability. Alternative dates will be offered if initial choices for travel dates are not available.

3.12 Once a booking is made and flight tickets have been issued, they are only valid for the flights, dates and times shown. Name changes to the winner’s travel companion’s flight seat once confirmed are not permitted.

3.13 Once booked and no later than 14 days prior to travel, winners will receive flight and accommodation confirmation and/or tickets in a format dictated by the selected airline carrier and accommodation provider. Documents will be sent via a ‘signed for’ postal service if sent in the post. The winner will be required to confirm receipt of the documents as soon as they are received.

3.14 The winners and their guest must travel together in both directions and check in/out of the hotel stated in their reservation confirmation at the same time.

3.15 The prize package is exclusively for the prize winner only. No cash alternative, and prize is non-transferable: the prize cannot be re-sold, transferred or advertised in whole or in part, whether or not for profit, commercial gain, in the course of business or for any other purpose.

3.16 In the event the prize winner does not take any element of the prize for any reason, then that element of the prize will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize, unless otherwise agreed. If due to unforeseen circumstances the prize is not available, the Promoter reserves the right to substitute another prize, at its sole discretion, of equal or higher value.

3.17 Information relating to the prize draw may be used for marketing or promotional purposes, including use of the winner’s name. Winners agree to participate in any reasonable publicity arranged by the Promoter, provider or its agencies.

3.18 The winner and their companions are responsible for arranging their own valid passports (expiry date no less than six months following the proposed dates of travel or such other duration as may be required by any relevant regulation), travel insurance and any necessary visa or health requirements (e.g. vaccines).

3.19 It is the responsibility of the prize winner and any guest to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by the winner or their guests arising out of their failure to follow any travel advisories issued by a Government.

3.20 Obtaining time off work and/or study or related activities to take up the Prize will be the sole and absolute responsibility of the prize winner and their guest.

3.21 Information relating to the prize draw may be used for marketing or promotional purposes, including use of the winner’s name. Winners agree to participate in any reasonable publicity arranged by the Promoter, provider or its agencies.

3.22 Any personal data relating to the winner or any other entrants will be used solely in accordance with the Personal Data Protection Act 2012 (and any other applicable data protection laws). Except as required by law, or in accordance with the Terms and the Privacy Policy, your personal information will not be passed to any third party without your permission. Click hereto view the Karma Group privacy policy.

3.23 To the fullest extent permitted by law and excluding death or personal injury caused as a result of Karma Group’s negligence, Karma Group accepts no liability for loss or injury as a result of the Promotion or receipt or use or misuse of any prize.

3.24 The Prize winner must agree that (unless applicable law requires otherwise) any right that you have under applicable law to amend your prize holiday ends when the booking has been confirmed.

3.25 The Promoter may terminate these terms and conditions and the prize draw if you do not comply with any of these terms and conditions, if the Promoter decides in its absolute discretion to withdraw the prize before any winner is notified, or thereafter if any circumstances beyond the Promoter’s reasonable control prevent or restrict the Promoter or any other person or party from providing the prize or any aspect of the prize.

3.26 The Prize winner must agree that (unless applicable law requires otherwise) any right that you have under applicable law to amend your prize holiday ends when the booking has been confirmed.

3.27 This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or Facebook.

3.28 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England, Scotland and Wales in the United Kingdom.

The promoters in this section refers to Karma Group. Karma Group registered address: Jalan By Pass Ngurah Rai No61, 1st Floor, Suwung Kauh, Denpasar 80221, Bali, Indonesia. PLEASE DO NOT SEND SIGN UP OR ENTERIES TO THIS ADDRESS. 

UNCLAIMED PRIZES

4.1 All prizes must be claimed within ten (10) days of our notification of winning unless otherwise stated. We reserve the right to award prizes unclaimed after this period to alternative prizewinners or not to award them at all and we shall have no liability in respect of the entry initially selected. Any prize which is returned as undelivered will be used for another Competition or sent to charity.

4.2 We reserve the right to award prizes unclaimed after this period to alternative prize winners or not to award them at all.

 

PHOTOGRAPHS AND VIDEOS

5.1 Entrants are required to submit photographs, as a part of entry into and used in the Competition (collectively referred to in these General Terms as "Photograph"): (a) entrants warrant that they are the person in the Photograph submitted as part of their entry; (b) entrants agree that we have the right to publish and communicate to the public the Photograph in any media including, but not limited to, online, at all times without restriction or limitation throughout the world and not only for the purposes of the Competition; (c) entrants agree that we have the right to use entrants' names, likenesses and other personal information in conjunction with the Photograph; (d) entrants agree not to bring against us any actions, suits, claims and demands in respect of defamation or any infringement or violation of any personal and/or property rights of any sort from our use of their Photograph; (f) entrants unconditionally waive their right to seek or obtain an injunction to prevent or restrict our use of the Photograph; and (g) entrants agree to submit honest and accurate before and after transformation images, taken on the dates specified in Section 1 of the General Terms.

 

WINNER CLAIM

6 The winner must confirm acceptance of the prize within 10 working days of being notified. The winner must provide all verification details as necessary including passports (if required) and address. The promoter reserves the right to select a reserve winner in the event of a non-claim with no liability. Karma prize winners have until October 2018 to book - refer to 'holiday prize' section for Karmas booking terms.

6.1 Bali holiday to Karma Kandara – Blackout dates apply. Holiday prizes may be subject to terms and conditions required by the provider of the holiday. Click here to view the Karma Group policy.

6.2 Wellness retreat to Karma Bavaria – Blackout dates apply. Holiday prizes may be subject to terms and conditions required by the provider of the holiday. Click here to view the Karma Group policy

6.3 London Thames Luxury Hotel Boat overnight stay – Overnight stay is only redeemable on a Monday, Tuesday or Wednesday evening.

If you have any questions about the Terms & Conditions please click here to contact us.

 

KARMA GROUP VOUCH SPECIFIC TERMS & CONDITIONS

Protein World fans and customers can also sign up to receive $300 worth of vouchers, to use against booking accommodation at any Karma Resort or Retreat.

7.1 Vouchers can only be downloaded by people aged 18 or over.

7.2 1 voucher registration per person only.

Each person will receive 3 x US$100 vouchers to use against accommodation of 3 nights or more at any Karma Resort or Retreat.

7.3 To apply for your $300 worth of Karma vouchers, simply enter your email address at www.proteinworld.com/summerbodychallenge

7.4 People who register will receive an email from Karma confirming registration, with a link to confirm their details and download vouchers.

7.5 Registration to receive your vouchers closes 12.08.18.

7.6 Voucher Terms & Conditions:

7.6i Each voucher valid for bookings of minimum 3 consecutive nights at any Karma Resort or Karma Retreat. Visit www.karmagroup.com for more information on destinations. One voucher per stay.

7.6ii Voucher valid for 1 year from download. See voucher expiry date at top right of voucher.

7.6iii Booking subject to availability, and blackout dates apply.

7.6iv Advanced reservation is required by contacting to prowres@karmagroup.com, please reference your voucher code when booking.

7.6v Not to be combined with any other resort offer or promotion.

7.6vi The voucher cannot be exchanged for cash or other equivalent.

7.6vii Voucher is non-transferable and can only be used by the person named on the voucher.

7.6viii Each voucher can only be used once.

7.6ix Copied or damaged vouchers are invalid.

7.6x Please bring this voucher with you and present upon your arrival.

7.6xi Please bring this voucher with you and present upon your arrival.

7.6xii Please see voucher for additional terms and conditions, including use by date.

7.6xiii By registering to receive your voucher, you agree to being contacted by Karma Group regarding this, and other exclusive offers. Please see the Karma Group Privacy Policy & Terms & Conditions here and T&C’s here for more information on how your data will be used. You can unsubscribe at any time.

If you have any questions about the Terms & Conditions please click here to contact us.

 

 

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